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St. John's Metro Area Resources

Upstream has compiled a short list of some of the most widely accessed resources and services in the North-East Avalon Region. However, this list is by no means comprehensive. If you don't see a resource that meets your needs below, we encourage you to reach out to our team by clicking the button below.

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HOUSING SERVICES

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NL Housing Emergency Line

1-833-724-2444

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Home Again Furniture Bank

(709) 325-4040

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The Choices Shelter for Young Men and Gender Non-Conforming Youth (Ages 16-29)
12-16 Carter's Hill Place, St. John's, NL A1C 6N5
(709)-757-3050

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Stella's Circle Naomi Centre Shelter for Young Women (Ages 16-30)
4 Patrick Street, St. John's, NL A1E 2S6
(709) 579-8641

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Tommy Sexton Shelter for Individuals Over 16 (unisex)
47 Janeway Place, St. John's, NL A1A 1A1
(709) 579-8656

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The Wiseman Centre Shelter for Adults (Ages 25+)
714 Water Street, St. John's, NL A1E 1C1
(709) 739-8355

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Iris Kirby House for Women and Children Experiencing Domestic Violence (Ages 16+)
196 Waterford Bridge Road, St. John's, NL A1E 1E2
Crisis Line: (709) 753-1492 or 1-877-753-1492
Office Number: (709) 722-8272

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Through our connections with housing resources in the community, we aim to reduce the potential barriers for youth in accessing safe and stable housing. We feel that facilitating such connections have the potential to make a real and positive change in the lives of youth and families.

HOUSING SERVICES

FOOD SECURITY

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Accessing regular and nutritious meals can be difficult for some youth and families in need. There are many community agencies and services that provide assistance to these youth and families in obtaining fresh, healthy meals.

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Choices for Youth Outreach & Youth Engagement Centre (Ages 16-29)
12-16 Carter's Hill Place, St. John's, NL A1C 6N5
(709) 754-3047​

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The Gathering Place (Ages 25+)
172 Military Road, St. John's, NL A1C 5P5
(709) 753-3234​

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Bridges to Hope (Ages 16+)
39 Cookstown Road, St. John's, NL A1C 4G7​

(709) 722-9225

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Picture of a yummy sandwich!
FOOD SECURITY
Picture of a doctor

physical health

 

At Upstream, we understand the importance of connecting youth and families with medical professionals such as physicians to maintain good physical health.

 

Central Intake for Adults

(709) 752-8888

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Central Intake for Children and Youth

(709) 777-2200

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Blackmarsh Family Care Centre (Walk-in Clinic)

260 Blackmarsh Road 

St. John's, NL

M4P 3A1

(709) 576-6555

PHYSICAL HEALTH

Mental Health & ISOLATION

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Upstream staff have many years experience working with vulnerable populations with mental health issues, and are well-trained in Mental Health First-Aid, Applied Suicide Intervention Skills Training (ASIST), and thus, have specific skills to address mental health crises and situations as they arise.  we have the potential to make a real and positive change in the community. This is one of our key areas of focus here at Upstream, and a source of much success for our Non-Profit Organization. Get in touch with us today and see how you can lend a helping hand with this program.

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NL HealthLine 811

Tel: 811 or TTY 1-888-709-3555

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Mental Health Crisis Line

(709) 737-4668 or 1-888-737-4668

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DoorWays (St. John's Area) - walk-in counselling service

(709) 752-4903

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Mental Health and Addictions Systems Navigator

(709) 752-3916 or toll-free at 1-877-999-7589

Email: barry.hewitt@easternhealth.ca.

 

CHANNAL Warm Line

(709) 753-2560 or toll-free at 1-855-753-2560

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Provincial Opioid Dependence Treatment line

1-844-752-3588

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Gambling Help Line

1-888-899-HELP (4357)

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Smokers’ Helpline

Tel: 1-800-363-5864

www.smokershelp.net/

 

First Nations and Inuit Hope for Wellness Help Line

1-855-242-3310

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Kids Help Phone

1-800-668-6868 (toll-free)

kidshelpphone.ca

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Holding Hands
MENTAL HEALH & ISOLATION
Picture of a judge's gavel

JUSTICE SERVICES

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When youth or families are in need of support in navigating the justice system, it can seem quite daunting. At Upstream, we recognize the complexities in knowing where to go for assistance. Below are some programs and services that will certainly help.

 

Justice Program – CMHA-NL (Canadian Mental Health Association NL)

603 Topsail Road, St. John’s, NL, A1E 2E1

1-877-753-8550

Website: cmhanl.ca/services/justice-program/  

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Legal Aid NL

251 Empire Avenue, Suite 200, St. John’s, NL, A1C 3H9

(709) 753-7863

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Pre-trial Services Program – Dept. of Justice and Public Safety

(709) 729-5041

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Royal Newfoundland Constabulary

1 Fort Townshend, St. John’s, NL, A1G 2G2

(709) 729-8000

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Salvation Army-Correctional and Justice Services

714 Water Street, St. John’s, NL, A1E 1C1

(709) 726-0986

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Youth Corrections, Dept. of Children, Seniors and Social Development

P.O. Box 8700, St. John’s, NL, A1B 4J6

(709) 729-0760

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Youth Diversion, Dept. of Children, Seniors and Social Development

2-4 Hallett Crescent, Suite 104, St. John’s, NL, A1B 1C4

(709) 729-4412

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John Howard Society of Newfoundland and Labrador

342 Pennywell Road, St. John’s, NL

A1E1V6

726-5500

 

Family Justice Services – Dept. of Justice and Public Safety

729-1183

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My Parents Live Apart – Public Legal Information Association of NL (PLIAN)

291-293 Water Street, Suite 301, St. John’s, NL, A1C 1B9

1-888-660-7788


 

Office of the Child and Youth Advocate

(709) 753-3888 or 1-877-753-3888

Email: office@ocya.nl.ca

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Justice Servies

 Financial services

 

Immigration, Population Growth and Skills
(709) 729-7888

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Canada Revenue Agency 
1-800-387-1193

 

Mother Baby Nutrition Supplement (MBNS)
1-800-508-4788 (Toll-free)

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Newfoundland and Labrador Child Benefit
1-800-959-8281

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Newfoundland and Labrador Income Supplement
1-800-387-1193

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Child Care Subsidy Program 
709-729-4331

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FINANCIAL SERVICES
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